Systematic Change Requires A Willingness To Look

Look At Government Programs For The Past Fifty Years. Every Single One - Except Warfare - Achieved The Exact Opposite Of Its Announced Goal.

The Only Real Difference Between One Organization And Another Is The Performance Of Its People.

Sören Kierkegaard Has Another Answer: Human Existence Is Possible As Existence Not In Despair, As Existence Not In Tragedy; It Is Possible As Existence In Faith... Faith Is The Belief That In God The Impossible Is Possible, That In Him Time And Eternity Are One, That Both Life And Death Are Meaningful.

What Managers Decide To Stop Doing Is Often More Important Than What They Decide To Do.

Information Is The Manager's Main Tool, Indeed The Manager's Capital, And It Is He Who Must Decide What Information He Needs And How To Use It.