Watching How Customers Actually Use A Product

Each Of Our Children During Their High School Years Went To 'early Morning Seminary' - Scripture Study Classes That Met In The Home Of A Church Member Every School Day Morning From 6:30 Until 7:15.

Whenever We Have Thanked These Men And Women For What They Have Done For Us, Without Exception They Have Expressed Gratitude For Having The Chance To Help - Because They Grew As They Served.

You Can Talk All You Want About Having A Clear Purpose And Strategy For Your Life, But Ultimately This Means Nothing If You Are Not Investing The Resources You Have In A Way That Is Consistent With Your Strategy. In The End, A Strategy Is Nothing But Good Intentions Unless It's Effectively Implemented.

What You Need Is A Fundamental Humility - The Belief That You Can Learn From Anyone.

Businesses Want To Think In Terms Of Categories. Consumers Want Us To Think In Terms Of Their Needs.