To Sell Is Above All To Master

Leaders Win Through Logistics. Vision, Sure. Strategy, Yes. But When You Go To War, You Need To Have Both Toilet Paper And Bullets At The Right Place At The Right Time. In Other Words, You Must Win Through Superior Logistics.

Treat The Customer As An Appreciating Asset.

Inspiring Visions Rarely (i'm Tempted To Say Never) Include Numbers.

The Best Kept Secret In The Global Economy Today Is This: When Your Service Is Awesome You Get So Stinking Rich You Have To Buy New Bags To Carry All The Money Home.

Portability Of Lots Of Information Should Not Be Underestimated.