To Be A Manager Requires More Than

If A Manager Spends More Than 10 Percent Of His Time On "human Relations" The Group Is Probably Too Large.

Providing More Desirable Products, Services, And Customer Experiences Is Vital To The Continued Existence Of Any Business. And That Is Innovation.

That People Even In Well Paid Jobs Choose Ever Earlier Retirement Is A Severe Indictment Of Our Organizations - Not Just Business, But Government Service, The Universities. These People Don't Find Their Jobs Interesting.

The "non-profit" Institution Neither Supplies Goods Or Services Not Controls. Its "product" Is Neither A Pair Of Shoes Nor An Effective Regulation. Its Product Is A Changed Human Being. The Non-profit Institutions Are Human-change Agents. Their "product" Is A Cured Patient, A Child That Learns, A Young Man Or Woman Grown Into A Self-respecting Adult; A Changed Human Life Altogether.

Succession Planning Often Results In The Selection Of A Weaker Representation Of Yourself.