The Idea Of Intimately Entwining With Customers

Ready, Fire, Aim. Do It! Make It Happen! Action Counts. No One Ever Sat Their Way To Success.

Listen While You Can, So That You Can Lead When You Must.

Smile If It Kills You. The Physiology Of Smiling Diffuses A Lot Of Anger And Angst. It Makes Your Body And Soul Feel Better.

Transforming Leadership, [is Defined As] Leadership That Builds On Man's Need For Meaning, Leadership That Creates Institutional Purpose ... He Is The Value-shaper, The Exemplar, The Maker Of Meanings ... He Is The True Artist, The True Pathfinder.

Had Twitter Been Invented Earlier, My Books Would Have Been Shorter.