Listen While You Can, So That You

'in Search Of Excellence' - Even The Title - Is A Reminder That Business Isn't Dry, Dreary, Boring, Or By The Numbers. Life At Work Can Be Cool - And Work That's Cool Isn't Confined To Tiger Woods, Yo-yo Ma, Or Tom Hanks. It's Available To All Of Us And Any Of Us.

For The Blue-collar Worker, The Driving Force Behind Change Was Factory Automation Using Programmable Machine Tools. For The Office Worker, It's Office Automation Using Computer Technology: Enterprise-resource-planning Systems, Groupware, Intranets, Extranets, Expert Systems, The Web, And E-commerce.

Organize As Much As Possible Around Teams, To Achieve Enhanced Focus, Task Orientation, Innovativeness, And Individual Commitment.

The New Idea Either Finds A Champion Or It Dies. No Ordinary Involvement With A New Idea Provides The Energy Required To Cope With The Indifference And Resistance That Change Provokes.

Business, Life Itself, Is Damned Hard Work If You Wanna Be Good At It. Actually, That's Precisely Wrong. Business Ceases To Be Work When You're Chasing A Dream That Has Engorged You. ("work Should Be More Fun Than Fun" - Noel Coward.) And If The Passion Isn't There. Then Biotech And Plumbing Will Be Equal Drags.