The Best Way To Learn How To

Customer Satisfaction Is Worthless. Customer Loyalty Is Priceless.

People Will Try To Rain On Your Parade Because They Have No Parade Of Their Own.

Your Team Will Get Stronger When You Begin To Build Yourself. Teams Are Made Up Of Individuals Who Work Together . . . And Get Their Own Job Done. What Are You Doing To Be Sure That Your Job Is Being Done Perfectly?

Ask For The Sale When The Mood Is Right. The Worst Possible Place Is In The Prospects' Office. Best Place Is A Business Breakfast, Lunch Or Dinner. Next Best Is Your Office. Next Best Is A Trade Show. Ask Early, And Ask Often.

Loyalty Is Earned With Friendliness, Responsiveness, Ease Of Doing Business, Fair Value, And The Good Feeling Customers Get When They Call You, Visit You, Or Interact With You.