Powerful Truth Has Its Own Gravity And

...your Memories Will Be Muddled And Uncataloged - Past, Present, And Imagination All Mixed Together. The Same Thing Happens In Dreams.

Most Clients Expect Experience Design To Be A Discrete Activity, Solving All Their Problems With A Single Functional Specification Or A Single Research Study. It Must Be An Ongoing Effort, A Process Of Continually Learning About Users, Responding To Their Behaviors, And Evolving The Product Or Service.

What's The Matter?'' She Immediately Started Laughin. ''what's The Mattter? Everything Is The Matter! Rocks! Trees! Atoms! Even Anteaters! Everything Is The Matter!

Can You Keep Secrets? Can You Know A Thing And Never Say It Again?

God, Grant Me Strength To Accept Those Things I Cannot Change.