Our Biggest Cost Is Not Power, Or

In The End, We Are Our Choices.

The Most Important Single Thing Is To Focus Obsessively On The Customer. Our Goal Is To Be Earth's Most Customer-centric Company.

If You're Not Stubborn, You'll Give Up On Experiments Too Soon. And If You're Not Flexible, You'll Pound Your Head Against The Wall And You Won't See A Different Solution To A Problem You're Trying To Solve.

Web 1.0 Was Making The Internet For People, Web 2.0 Is Making The Internet Better For Companies.

You Cannot Make A Business Case That You Should Be Who You Are Not