I'm Hopeful That After Iraq, Those In

I Decided There Must Be Room For Another Airline When I Spent Two Days Trying To Get Through To People Express.

I'm A Great Believer In Life To Saying Yes And Not Saying No, And Hopefully Making People Smile And Just Having Fun In Life.

As We Drifted To Earth I Sat Up On The Glass Roof Of The Capsule, Watching The Beauty Of The Golden Dawn As It Broke Over The Desert. This Was A Day I Never Thought I'd See And The Rising Sun And Growing Warmth Of The Day Seemed Very Precious. It Made Me Aware That Hard-won Things Are More Valuable Than Those That Come Too Easily. It Reminded Me To Always Enjoy The Moment.

Nothing Else Even Comes Close.

Setting Customer Expectations At A Level That Is Aligned With Consistently Deliverable Levels Of Customer Service Requires That Your Whole Staff, From Product Development To Marketing, Works In Harmony With Your Brand Image.