Catch Someone Doing Something Right.

Servant-leader Ship Is All About Making The Goals Clear And Then Rolling Your Sleeves Up And Doing Whatever It Takes To Help People Win. In That Situation, They Don't Work For You, You Work For Them.

Feedback Is The Breakfast Of Champions.

Many People Measure Their Success By Wealth, Recognition, Power And Status. There's Nothing Wrong With Those, But If That's All You're Focused On, You're Missing The Boat...if You Focus On Significance -using Your Time And Talent To Serve Others -that's When Truly Meaningful Success Can Come Your Way.

Good Thoughts Not Delivered Mean Squat.

Customer Service Should Not Be A Department, Customer Service Is Everyone's Job.