Your Customers Get Better When You Do.

Leaders Need To Provide Strategy And Direction And To Give Employees Tools That Enable Them To Gather Information And Insight From Around The World. Leaders Shouldn't Try To Make Every Decision.

Paul And I, We Never Thought That We Would Make Much Money Out Of The Thing. We Just Loved Writing Software.

In The Same Way That When The Car Got Going, People Thought It Would Be An Electric Car, People Thought It Would Be A Steam Car.

It Is Really Gratifying, For Example, To Visit India Now And See That Because They've Had Good Educational Institutions, And They've Had A Focus On It, There Are More And More People In India Participating In The World Economy.

Eradications Are Special. Zero Is A Magic Number. You Either Do What It Takes To Get To Zero And You're Glad You Did It; Or You Get Close, Give Up And It Goes Back To Where It Was Before, In Which Case You Wasted All That Credibility, Activity, Money That Could Have Been Applied To Other Things.