What We Believe Is Going To Be

Lou Gerstner Knows How To Do A Deal, And George Bush Sr., Less So.

Vision Is Easy. It's So Easy To Just Point To The Bleachers And Say I'm Going To Hit One Over There. What's Hard Is Saying, Ok, How Do I Do That? What Are The Specific Programs, What Are The Commitments, What Are The Resources, What Are The Processes We Need In Play To Go Implement The Vision, Turn It Into A Working Model That People Follow Every Day In The Enterprise. That's Hard Work.

The Rewards System Is A Powerful Driver Of Behavior And Therefore Culture.

People Don't Do What You Expect But What You Inspect.

What I'm Trying To Do Is Deliver Results, Not Promises; Results, Not Vision; Results, Not Concepts. The World Is Cynical About Ibm's Promises.