The Underlying Principles Of Manners- Respect, Fairness,

Etiquette Enables You To Resolve Conflict Without Just Trading Insults. Without Etiquette, The Irritations In Modern Life Are So Abrasive That You See People Turning To The Law To Regulate Everyday Behavior. This Frightens Me; It's A Major Inroad On Our Basic Freedoms.

Screening Telephone Calls With A Receptionist Or The Humbler Answering Machine Is Not A Dishonorable Thing To Do. The Warmest People In The World Still Need Uninterrupted Time To Attend To Their Lives And Should Not Be Outwitted If They Have Made It Obvious That They Are Not Always Available Upon Summons.

If Written Directions Alone Would Suffice, Libraries Wouldn't Need To Have The Rest Of The Universities Attached.

For Email, The Old Postcard Rule Applies. Nobody Else Is Supposed To Read Your Postcards, But You'd Be A Fool If You Wrote Anything Private On One.

Allowing An Unimportant Mistake To Pass Without A Comment Is A Wonderful Social Grace ... Children Who Have The Habit Of Constantly Correcting Should Be Stopped Before They Grow Up To Drive Spouses And Everyone Else Crazy By Interrupting Stories To Say, 'no, Dear -- It Was Tuesday, Not Wednesday.