The Sale Begins When The Customer Says

If You Can't Say Yes, It's No. Don't Sugarcoat It. Don't Talk Yourself Into Yes Just To Seem Like A Nice Guy. No One Ever Went Broke Because He Or She Said "no" Too Often.

I Know That You Don't Know, But You Don't Know That You Don't Know! By That I Mean There Are Three Reasons Why Individuals And Businesses Fail: 1. Arrogance 2. Arrogance 3. Arrogance.

Southwest Airlines Is Successful Because The Company Understands It's A Customer Service Company. It Also Happens To Be An Airline.

It Isn't The Quality Of The Ideas You Have That Will Determine Whether You Make A Success Of Them, It's The Qualities You Bring To Those Ideas.

You Can't Be Passionate When You Feel Like It. You Have To Be Passionate About Your Job, Product Or Cause All The Time. There's No Off Switch On A Tiger.