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The Chronic Kicker, Even The Most Violent Critic, Will Frequently Soften And Be Subdued In The Presence Of A Patient, Sympathetic Listener— A Listener Who Will Be Silent While The Irate Fault-finder Dilates Like A King Cobra And Spews The Poison Out Of His System.
-Dale Carnegie
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The Chronic Kicker, Even The Most Violent

Dale Carnegie
The Chronic Kicker, Even The Most Violent Critic, Will Frequently Soften And Be Subdued In The Presence Of A Patient, Sympathetic Listener— A Listener Who Will Be Silent While The Irate Fault-finder Dilates Like A King Cobra And Spews The Poison Out Of His System.
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