Scrap Doesn't Come For Free, We Pay

The Only Useful Function Of A Statistician Is To Make Predictions, And Thus To Provide A Basis For Action.

Survival Is Optional. No One Has To Change.

A Manager Of People Needs To Understand That All People Are Different. This Is Not Ranking People. He Needs To Understand That The Performance Of Anyone Is Governed Largely By The System That He Works In, The Responsibility Of Management.

The Main Difference Between Service And Manufacturing Is The Service Department Doesn't Know That They Have A Product.

Inspection With The Aim Of Finding The Bad Ones And Throwing Them Out Is Too Late, Ineffective, And Costly. Quality Comes Not From Inspection But From Improvement Of The Process.