Never Confuse Activity With Results.

The Rewards System Is A Powerful Driver Of Behavior And Therefore Culture.

In The End An Organization Is Nothing More Than The Collective Capacity Of Its People To Create Value.

Quite Frankly, I Am Not Very Comfortable In Chitchat. When I Go To Board Meetings, I Arrive Two Minutes Before And Leave When It's Over. I Don't Stay For Lunch Or Go Early And Have Coffee.

What I'm Trying To Do Is Deliver Results, Not Promises; Results, Not Vision; Results, Not Concepts. The World Is Cynical About Ibm's Promises.

People Don't Do What You Expect But What You Inspect.