Most Companies Don't Have The Luxury Of

To Be Embraced, A Change Effort Must Be Socially Constructed In A Process That Gives Everyone The Right To Set Priorities, Diagnose Barriers, And Generate Options.

Truth Be Told, There Are Lots Of Companies That Provide Exemplary Phone Support. Directv, Virgin America And Apple Are A Few That Regularly Exceed My Expectations.

For The First Time In History We Can Work Backward From Our Imagination Rather Than Forward From Our Past.

As Human Beings, We Are The Only Organisms That Create For The Sheer Stupid Pleasure Of Doing So. Whether It's Laying Out A Garden, Composing A New Tune On The Piano, Writing A Bit Of Poetry, Manipulating A Digital Photo, Redecorating A Room, Or Inventing A New Chili Recipe - We Are Happiest When We Are Creating.

Innovation Is The Fuel For Growth. When A Company Runs Out Of Innovation, It Runs Out Of Growth.