Leaders Understand The Ultimate Power Of Relationships.

Confidence Means Non-paralysis, A Willingness To Act, And Act Decisively, To Start New Things And Cut Failing Ventures Off.

Like It Or Not - And Often We Don't - Power Is A Pervasive Phenomenon. From Midnight Decisions In The Oval Office That Risk The Lives Of Young Americans To Quarrels Over The Kitchen Table, Power Is Part Of Every Human Equation. Yes, It Can Be - And Often Is - Abused, In Business As In All Arenas Of Endeavor. But It Can Also Be Used To Do Great Good For Great Numbers. And As A Career-building Tool, The Slow And Steady (and Subtle) Amassing Of Power Is The Surest Road To Success.

Are Your Customers Saying Wow?

I Endorse A Lot Of People - Sometimes People Say I Endorse Too Many Books. And My Response Has Always Been The Same: If I Can Get One Case Study That Can Give Me One Good Idea That I Can Implement For $25, Or For These Days One-third Of That On Kindle, I've Gotten A Very Good Deal.

The Dominant Culture In Most Big Companies Demands Punishment For A Mistake, No Matter How Useful, Small, Invisible.