Leaders Don't Create Followers, They Create More

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!

Do It, Fix It, Try It.

The Winners Stun Us Not By Their Cleverness, But By The Fact That Every Tiny Aspect Of The Business Is Just A Touch Better Than The Norm.

Public Speaking Is A Skill That Can Be Studied, Polished, Perfected. Not Only Can You Get Good At It, You Can Get Damn Good At It And It Makes A Heck Of A Difference.

Now That Gigabytes Of Accessible, Malleable Information Can Be Carried In One's Pocket, We Probably Will Start To See Some Widespread Shifts And Trends In How And Where People Interact With Digital Documents.