[in Moscow] We Got Through To [soviet

Business Is Not Just Doing Deals; Business Is Having Great Products, Doing Great Engineering, And Providing Tremendous Service To Customers. Finally, Business Is A Cobweb Of Human Relationships.

My Role In Life Is That Of The Grain Of Sand To The Oyster-it Irritates The Oyster And Out Comes A Pearl.

The One Thing I Know Through Experience ... Is That People Don't Know Why They Come To Work Until They Don't Have To Come To Work.

I Came From An Environment Where If You See A Snake, You Kill It. At General Motors, If You See A Snake, The First Thing You Do Is To Hire A Consultant On Snakes.

Anybody Can Cut Prices, But It Takes Brains To Produce A Better Article.