In God We Trust; All Others Bring

People Need To Know How Their Job Contributes.

Judging People Does Not Help Them.

Improve Constantly And Forever The System Of Production And Service, To Improve Quality And Productivity, And Thus Constantly Decrease Costs.

Does The Customer Invent New Product Or Service? The Customer Generates Nothing. No Customer Asked For Electric Lights. There Was Gas And Gas Mantles, Which Gave Good Light.

It Is Not Necessary To Change. Survival Is Not Mandatory.