If You Make Customers Unhappy In The

If You Are Going To Do Large-scale Invention, You Have To Be Willing To Do Three Things: You Must Be Willing To Fail; You Have To Be Willing To Think Long Term; And You Have To Be Willing To Be Misunderstood For Long Periods Of Time.

I Think If People Read More, That Is A Better World.

You Know, We Love Stories And We Love Narrative; We Love To Get Lost In An Author's World.

Many Of The Traits That Make Amazon Unusual Are Now Deeply Ingrained In The Culture. In Fact, If I Wanted To Change Them, I Couldn't. The Cultures Are Self-reinforcing, And That's A Good Thing.

I Never Worked On The School Newspaper.