Hearing Is Listening To What Is Said.

The Single Best Machine To Measure Trust Is A Human Being. We Haven't Figured Out A Metric That Works Better Than Our Own Sort Of, Like, 'there's Something Fishy About You.'

I Never Imagined I'd Write A Book.

If We Were Good At Everything We Would Have No Need For Each Other.

Would Anybody Be Offended If We Gave A $150 Million Bonus To Gandhi? How About A $250 Million Bonus To Mother Teresa? Do We Have An Issue With That? None At All. None At All. Great Leaders Would Never Sacrifice The People To Save The Numbers. They Would Sooner Sacrifice The Numbers To Save The People.

Optimism Is The Ability To Focus On Where We're Going, Not Where We're Coming From.