Feelings Are Self-justifying, With A Set Of

The Amygdala In The Emotional Center Sees And Hears Everything That Occurs To Us Instantaneously And Is The Trigger Point For The Fight Or Flight Response.

Societies Can Be Sunk By The Weight Of Buried Ugliness.

Empathic, Emotionally Intelligent Work Environments Have A Good Track Record Of Increasing Creativity, Improving Problem Solving And Raising Productivity.

Leaders With Empathy Do More Than Sympathize With People Around Them: They Use Their Knowledge To Improve Their Companies In Subtle, But Important Ways.

Great Leaders, The Research Shows, Are Made As They Gradually Acquire, In The Course Of Their Lives And Careers, The Competencies That Make Them So Effective. The Competencies Can Be Learned By Any Leader, At Any Point.