Entrepreneurs Are Visionaries - They See Things

My Passionate Belief Is That Business Can Be Fun, It Can Be Conducted With Love And A Powerful Force For Good.

The Key To Handling Problems And Conflict Within An Organization Is To Keep The Channels Of Communication Wide Open.

You Have To Look At Leadership Through The Eyes Of The Followers And You Have To Live The Message.

I Have No Interest In Being The Biggest, The Most Profitable Or The Largest Retailer. I Just Want The Body Shop To Be The Best, Most Breathlessly Exciting Company - And One That Changes The Way Business Is Carried Out.

We Are Honest About Our Methods And Our Mistakes. We Are Not Perfect - It Isn't Possible To Be Perfect - But We Are Trying To Go In The Right Direction And In Those Circumstances, It's Best Not To Mystify What We Are Trying To Do.