Eliminate Numerical Quotas, Including Management By Objectives.

Scientific Data Are Not Taken For Museum Purposes; They Are Taken As A Basis For Doing Something. If Nothing Is To Be Done With The Data, Then There Is No Use In Collecting Any. The Ultimate Purpose Of Taking Data Is To Provide A Basis For Action Or A Recommendation For Action. The Step Intermediate Between The Collection Of Data And The Action Is Prediction.

People Copy Examples And Then They Wonder What Is The Trouble. They Look At Examples And Without Theory They Learn Nothing.

Scrap Doesn't Come For Free, We Pay Someone To Make It.

...the Most Important Things We Need To Manage Can't Be Measured.

People Care More For Themselves When They Contribute To The System.