Customer Service Will Become The Primary Value

We're In A Period Of Uncertainty About [donald Trump] Administration Policies And The Range Of What Might Happen Is Particularly Higher. I Don't Think That These R&d And Innovation Budgets Will Be Substantially Reduced.

Of My Mental Cycles, I Devote Maybe 10 Percent To Business Thinking. Business Isn't That Complicated. I Wouldn't Want To Put It On My Business Card.

Vision Without Execution Is Daydreaming.

We Are Seeing Smarter Philanthropy, More Philanthropy, And That's True World Wide. So It's Kind Of A Movement That Has A Lot Of Accomplishments, Even Though As A Percentage Of The Economy, It's Still Only A Few Per Cent.

If I'd Had Some Set Idea Of A Finish Line, Don't You Think I Would Have Crossed It Years Ago?